Australian airline Qantas said Wednesday that a hacker made off with a trove of customers’ personal data including passenger names, emails, phone numbers, birth dates and frequent flyer numbers.
Australian airline Qantas says customer data stolen by cybercriminal
Australian airline Qantas said Wednesday that a hacker made off with a trove of customers’ personal data including passenger names, emails, phone numbers, birth dates and frequent flyer numbers.
The company said in a statement that a cybercriminal targeted one of its call centers on Monday and gained access to a third-party customer service platform that holds records for 6 million passengers.
Qantas apologized to customers and said that while it’s still investigating the proportion of data stolen, “we expect it will be significant.”
However, the system that was breached did not contain credit card and passport details or other personal financial information. Frequent flyer accounts weren’t compromised and security credentials were not accessed, Qantas said.